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SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?

A) Update the contact details in your organization structure
B) Define the contact person in the Service Control Center
C) Define the contact person in the Administration work center
D) Define a new service agent

2. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?

A) The buying center must include all the contacts from the account master
B) The buying center must include all the contacts mentioned in the opportunity
C) The opportunity must include all the contacts from the account master
D) The opportunity must include all the contacts mentioned in the buying center

3. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? (3 correct answers)

A) Appointment
B) Visit
C) Phone calls
D) Task
E) Service request

4. When do you implement the Approval process in SAP Hybris Cloud for Customer? (3 correct answers)

A) You want to define multiple review processes for the same business object
B) You want the direct approver of a business object to be the reporting line manager
C) You want to define multiple review steps for the same business object
D) You want different reviewers for a business object based on different conditions
E) You want another user to review a business object before it can be processed further

5. Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution? (3 correct answers)

A) Determine the number of custom fields early in the project
B) Configure pre-packaged integration content
C) Ensure the project team includes functional and technical resources
D) Ensure the project team has administrative access rights
E) Prepare for manual data migration early in the project

Solutions: