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Salesforce Certified Slack Administrator Sample Questions:

1. A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

A) The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
B) Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.
C) Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
D) The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.

2. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
B) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
C) Create separate hiring manager group direct messages (group DMs) for each Department.
D) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.

3. The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)

A) channels:read
B) admin.conversations:read
C) conversations.connect:read
D) files:read

4. Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A) Promote the "Ambassadors" to Workspace Owners in Slack.
B) Promote the "Ambassadors" to Workspace Admins in Slack.
C) Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
D) Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

5. You will be managing a new product launch and have just been assigned a new team of 12 members.
You need to introduce yourself and the project scope.
What should you do?
(Select the best answer.)

A) Create a new private channel for the project, invite the team members, and introduce yourself and the project scope.
B) Start a direct message (DM) with each member individually, introducing yourself and the project scope.
C) Create a new public channel for the project, invite the team members, and introduce yourself and the project scope.
D) Start a group direct message (group DM) with the members on the team introducing yourself and the project scope.

Solutions: