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Avaya IP Office Configuration and Maintenance Sample Questions:

1. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) IP office configuration file and VoiceMail Pro call flow
B) Line circuit ID
C) Network packet sniff from the IP Office port
D) IP Office and VoiceMail Pro traces
E) Auto attendant WAVE file

2. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) modified 46xxsettings.scr file
B) VPN gateway for each remote worker
C) 1616 IP Phone with VPN software
D) modified 46vpnsettings.txt file

3. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Power over Ethernet switch conforming to 802.3af standards
B) Class "A" 24 Volt power supply
C) Class "B" 24 Volt power supply
D) 1151D1 individual Power Supply and the 115D2 Individual Power Supply with Buttery Backup

4. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is in After Call Work (ACW).
B) All of the CCR licenses are being used.
C) The CCR Agent is not a CCR administrator.
D) The CCR Agent is checked on the user's telephony tab.
E) The CCR Agent is not logged into the telephone.

5. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use System Monitor to shutdown the card before removing the SD card.
B) Use the Manager application to shutdown the card before removing the SD card.
C) Dial the shutdown short code to shutdown the card before removing the SD card
D) Pull out the card. Special shutdown is not required.

Solutions: