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Salesforce Certified Slack Consultant Sample Questions:

1. Your client has placed you in charge of enabling their 4000 users on Slack basics. After delivering live training, you receive a handful of questions about Slack notifications in the #slack-training channel.
What is the best approach to providing a direct response to users?

A) Send a direct message (DM) to each user with the answer and encourage everyone to ask you for more info directly.
B) Copy and paste the text of the help center into your training channel and pin the post.
C) Post answers to the questions in the #slack-help channel with an @here mention.
D) Share a link to the relevant Slack Help center article in the #slack-training channel and mention the users who asked questions.

2. You are preparing to deliver a live Slack User Essentials session this afternoon and you want to ensure your demo environment is properly set up.
Which resource should you consult to ensure you are prepared to successfully demonstrate Slack features throughout the training?

A) Presentation slide deck
B) Pre-course checklist
C) Training channel
D) Self-serve materials

3. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
B) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
C) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.

4. What are three actions a client should take when preparing for a grid migration?

A) Accept the migration invitation.
B) Remove all apps from migrating workspaces.
C) Disconnect Slack Connect channels.
D) Ensure user emails match SSO.
E) Address duplicate usernames.
F) Remove all guests from migrating workspaces.

5. You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

A) Create a private training channel.
B) Add attendees as guests to a generic sandbox environment.
C) Create a public training channel.
D) Add all attendees to a read-only channel with Slack tips and tricks.

Solutions: