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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. Which two scenarios should be included in a Salesforce-recommended V2MOM?

A) Objectives
B) Vision
C) Milestones
D) Metrics
E) Virtues

2. A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

A) Salesforce DMP
B) Campaigns
C) Pardot
D) Community Cloud

3. A large non-profit organization needs to keep track of a vast network of donors in NPSP. The donors have their own complex relationships, where they may be related to many different Accounts. Which Salesforce object does Saleforce.org recommend using to address this complexity?

A) Organization Accounts
B) Affiliations
C) Relationships
D) Contact (associated to Multiple Accounts)
E) Connections

4. The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers

A) Goals provide a way to measure and prove results.
B) Goals catalog all of the teams' pain points.
C) Goals define a clear purpose for the project.
D) Goals guarantee executive engagement.

5. A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

A) If the Target Field is a NPSP field
B) If the Target Object is a custom object
C) If the Target Field exists
D) If the Target Field has a validation rule

Solutions: